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Privacy Policy

We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it.
In our ongoing effort to improve the services and features we provide to our customers, Dahlhaus will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.

ONLINE PRIVACY—THE INFORMATION WE GATHER

The type of information we gather online falls into four general categories:

  • Aggregate Site Usage Information
  • Online Order Information
  • Voluntary Registered Shopper Information
  • Cookies

AGGREGATE SITE USAGE INFORMATION
We collect and store information about the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal in using this information is to improve our site by making it more responsive to the needs and preferences of our users. Our Web servers automatically collect information about each visitor who requests Dahlhaus-Lighting.com Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.

ONLINE ORDER INFORMATION
If you choose to purchase products from the Dahlhaus Lighting site, we require the following information in order to fulfill your order: We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

COOKIE TECHNOLOGY
In order to purchase products from the Dahlhaus Lighting website, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) the items you've placed in your shopping basket, and/or (3) the pages you visit as you shop. The only personal information our Dahlhaus-Lighting.com cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at www.cookiecentral.com. As stated above, you must enable cookies on your Web browser for Dahlhaus-Lighting.com to function correctly. If you are concerned about information contained in your Dahlhaus-Lighting.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.

COMMUNICATIONS FROM DAHLHAUS-LIGHTING.COM
Whenever you purchase products from Dahlhaus-Lighting.com, order our catalog or sign up for our newsletter, we collect and store the information that you volunteer. Information such as your name, e-mail address, postal address and phone number. The information you supply is added to our customer database. You may receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events. You will not receive any phone calls from us unless there is a customer service issue.


Ennepetal, 14.02.2014
Dahlhaus GmbH

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Visit our Showroom

If you visit our large Show­room, you will be able to see almost all of our out­door light­ing and acces­so­ries in their full size and find many more special items, not shown on this Web-Site.
A know­ledge­able cus­to­mer service representative will be able to answer any of your questions.

An easy Roadmap with Online Directions can be found here.